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STATUTORY TRAINING · TIER 1

Oliver McGowan Tier 1, the foundation everyone needs.

The awareness-level tier of the Oliver McGowan Mandatory Training — for staff whose role doesn't involve direct caregiving or decisions about someone's care, such as admin, reception, HR and facilities. It's still a legal requirement, and it still matters.

Half day
Flexible delivery — online, or in person at Netherhall House or on-site for your team
Interactive
Includes a live interactive session delivered by our trainers, online or in person

WHY THIS TRAINING CARRIES HIS NAME

Oliver McGowan's story.

Oliver was an 18-year-old autistic young man with a learning disability and epilepsy. In 2016, he died after being given an antipsychotic medication against his and his family's wishes — a death a national review later called potentially avoidable. His mother, Paula McGowan, campaigned for change, and in 2022 training in his name became a legal requirement for every CQC-registered health and social care provider in England.

Read Oliver's full story at olivermcgowan.org →

WHO NEEDS TIER 1

Not everyone provides direct care — everyone still needs awareness.

The Health and Care Act 2022 created a legal duty for CQC-registered providers to give staff learning disability and autism training suited to their role. Tier 1 is that requirement for people whose day-to-day work isn't direct, hands-on care.

01

Administrative & reception staff

Anyone whose role brings occasional contact but not direct caregiving.

02

HR & facilities teams

Roles that support a care service without delivering care themselves.

03

Anyone new to the sector

A solid awareness foundation before moving into a more direct-care role.

04

Not sure which tier applies?

If your role involves regular, direct contact or decisions about someone's care, you likely need Tier 2 instead.

Employers are responsible for assigning the correct tier based on a role's actual responsibilities. Get in touch if you'd like help working out which tier your team needs.

FUNDING

Reclaim up to £25 per delegate for Tier 1.

Eligible adult social care employers can claim funding towards Oliver McGowan Tier 1 through the Learning and Development Support Scheme (LDSS), run by Skills for Care. Here's how it works with us.

Government funding available

Oliver McGowan Tier 1 with TCA

£15 per delegate

Guide price, provisional pending launch.

Up to £25 reclaimable per delegate. At our £15 price, that's the full cost back — subject to your eligibility and the scheme's available funding.
Enquire about Tier 1 training →

Funding is subject to employer eligibility, the scheme's rules and available government funding. Reimbursement is not guaranteed.

How to reclaim your training costs

01

Book and pay for your training

Book your team onto Tier 1 with us. We'll send an invoice, and a receipt once it's paid.

02

Complete the training

Your staff complete the e-learning and the interactive session. We provide a certificate of completion for each delegate.

03

Submit your claim

Claim through the scheme's digital claims service using your Skills for Care ASC-WDS account, ahead of the scheme deadline.

04

Receive reimbursement

Once your claim is approved, you're reimbursed up to £25 per delegate for Tier 1 — covering our £15 price in full.

Booking Tier 2 as well? Book both tiers for the same delegate — £15 for Tier 1 + £75 for Tier 2 = £90 total — and each is separately reclaimable in full (up to £25 for Tier 1, up to £90 for Tier 2). See Tier 2 training →

Illustrative example — training 20 members of staff

Total training cost£300
Potential reimbursement–£300
Potential net course cost£0

Illustration assumes 20 eligible delegates at our current £15 Tier 1 price, full reimbursement within the scheme's £25-per-delegate maximum, and a successful claim. Excludes any additional costs and is not a guarantee of funding.

FUNDING FAQ

Common questions about the funding.

Who can claim the funding?

Adult social care employers in England with an up-to-date Skills for Care Adult Social Care Workforce Data Set (ASC-WDS) account, whose service is registered with the CQC. Both regulated and non-regulated staff can be claimed for.

Is the training completely free?

Not upfront — you pay us to book the course, then claim the cost back afterwards through the government scheme. At our current £15 Tier 1 price, that's fully reclaimable against the scheme's £25-per-delegate maximum.

Does TCA claim the money for us?

No — you submit your own claim, through the scheme's digital claims service using your ASC-WDS account. We give you an invoice, a payment receipt, and a completion certificate for each delegate to support it.

Can NHS organisations claim?

This particular scheme is for CQC-registered adult social care providers, not NHS trusts. If you're an NHS organisation, your own workforce or OD team will be able to tell you how Oliver McGowan Training is funded for your staff.

Official funding rates (Skills for Care) → Employer guidance on claiming (GOV.UK) →

WHAT'S COVERED

Real awareness, not a tick-box video.

Tier 1 has two parts: a short e-learning module (completed independently, free, via the NHS's own national platform), and a live interactive session that we deliver either online or in person, whichever works best for your team.

Communication needs

How autism and learning disability can affect the way someone communicates.

Sensory considerations

Understanding sensory processing and its effect on day-to-day interactions.

Health inequalities

Why people with a learning disability and autistic people can face worse health outcomes.

Everyday respect

Practical ways to interact well, whatever your role.

Tier 1 often gets treated as a box to tick. We don't run it that way — Sam, Sue and Dan completed the Oliver McGowan Facilitator programme themselves, and deliver the interactive session live, online or in person, not as another recorded module.”

Individual attendance and facilitator completion are personal to Sam, Sue and Dan; this is separate from any organisation-level provider accreditation scheme.
Facilitator-trainedCompleted the official two-day Oliver McGowan Facilitator programme
Live deliveryA live interactive session, online or in person — not a recorded module
In-house or on-siteAt Netherhall House, or commissioned for your team
Outstanding-rated backgroundLed by the team behind Innovations in Care, Outstanding-rated by the CQC

FORMAT & LOGISTICS

Straightforward to book, wherever you're based.

01

E-learning, done independently

Staff complete the free national e-learning module in their own time, via the NHS's own platform.

02

Interactive session with us

We deliver the live interactive session online, or in person at Netherhall House or on-site.

03

Book for one person or a whole team

Scheduled sessions or a commissioned programme for your organisation.

Enquire about a date →